The Juvenile Justice System Essay - 1827 Words

Utilizing the research from reliable sources this paper reflects understanding of what a â€Å"juvenile† really is, the history behind the system, how the Juvenile Justice System (JJS) operates, and the steps: Intake, detention, formal hearing (adjudicatory and dispositional), and sentencing. Also identified, is the history and what GJJS is about, the key issues the system is facing: budget cuts, over crowding, meeting educational requirements, ways we could reform through boot camps, make certain facilities to cope with a targeted crime prevention/ management. The system’s employees should try and boost the positive side of the juveniles to make them see that they have the potential to be good. Keywords: education, police, mass media, crime The juvenile justice system deals with someone who is 17 and under. They can be male or female and are called Juveniles. They must follow the same local, state and federal laws as the adults, but they have a special status under the law. Meaning they must follow laws that do not apply to adults. Juveniles also have certain restrictions: they must attend school until the age of 16, they must obey the rules of their parent’s or caregiver s, must not run away from home, they have night curfews that they must obey, and they are not to enter bars or drink without their parents permission. Any youth in violation of the simple requests are considered unruly behaviors or status offenses. A juvenile who commits a crime that would beShow MoreRelatedJuvenile And Juvenile Justice System752 Words   |  4 PagesThe juvenile justice system and criminal justice system also known as the adult justice system is two different systems. The juvenile justice system is children who are under the a ge of 18 years old. After the age of 18, it is considered to be an adult it will enter through the adult justice system. There ate states that allows youth to stay in the juvenile justice system from age 18 until 21. The main differences between the juvenile justice system and criminal justice system is rehabilitation andRead MoreThe Juvenile Justice System And Juveniles1663 Words   |  7 Pagescriminal justice system and juveniles, there have been many landmark cases that have made a significant impact on the juvenile justice system. The cases arise from dealing with certain aspects that comes from handling juveniles entering the system. Since juveniles are very different from adults they have to deal with them a certain way and a case by case basis. The court cases concerning juveniles and the decisions that have come from them is what has made what the juvenile justice system is todayRead MoreJuveniles And The Juvenile Justice System1559 Words   |  7 PagesJuveniles committi ng crimes is not a new issued being introduced to society; actually, it has been an issue for centuries. However, the big question is, should juveniles be tried in adult courts? Before answering, take into consideration every possible scenario that could have led them to commit the crime. For instance, were they the leader in the act? Did they participate in the crime? Was the juvenile even aware of what was taking place? Were they peer pressured? Did they have any other choiceRead MoreThe Juvenile Justice System For Juveniles1397 Words   |  6 Pageswere treated the same as adult criminals. If you are a young person under the age of 18 and you commit a crime, you will have your case heard in the juvenile justice system. The thing is that, it hasn’t always gone that way. The idea of a separate justice system for juveniles is just over one hundred years old (American Bar). Where did juvenile justice come from? The law was in the image of the common law of England. William Bl ackstone, Blackstone’s Commentaries on the Laws of England, first publishedRead MoreThe Juvenile Justice System1313 Words   |  6 Pages Today s concept of the juvenile justice system is relatively new due to significant modifications in policy overtime. The justice system has been trying to figure out effective ways to treat juvenile criminal offenders successfully for years. The justice system did not always have a special category for juveniles and their crime. Juveniles was once treated as adults when they committed crimes and were subjected to harsh punishments. The juvenile court was the culmination of efforts of the positivistRead MoreJuvenile Justice Systems833 Words   |  4 PagesIntroduction Juvenile crime is a term around the world that is difficult to pinpoint and although there are several definitions many fail to be concrete. There are many factors that play into sentencing juveniles or minors upon a crime committed. How old are they? Can they mentally form criminal intent? Are they old enough to no longer be treated as children? Some people would argue that a criminal is just that, regardless of age. Research on the other hand shows that juveniles have underdevelopedRead MoreThe Juvenile Justice System788 Words   |  3 Pages The juvenile justice system was founded with the goal to serve the best interests of the child, with an understanding that youth possessed different needs than adults. Over the course of our semester we have come across various research studies that proves that the adult system is not well equipped to house and rehabilitate the delinquents. These studies have shown that more juveniles that are transferred to the criminal justice system ends up back in the system, which means the recidivism rateRead MoreThe On The Juvenile Justice System Essay1236 Words   |  5 Pages I would request that Senator Perkins vote against the proposed amendments to the Juvenile Act. Part A Although public safety is both a legitimate and justifiable concern, the proposed changes to the purposes clause would go against the primary purpose of the juvenile justice system, rehabilitation and treatment as opposed to punishment. During the 19th century, the American legal system tended to treat juveniles who violated the criminal law much as it did adult offenders. Consequently, if courtsRead MoreJuvenile Justice And The Juvenile System4789 Words   |  20 PagesJuvenile Justice Consultant When thinking of reforming the juvenile justice system one has to think; what can we do to make this better for everyone involve? There are some programs that can be implemented when trying to make a change in the juvenile system. The main thing is getting parents or the guardian more involved in the child’s whereabouts. Secondly the community where the youth will have a place to go and have something more constructive to do to keep them out of trouble. Law enforcementRead MoreJuvenile Justice System856 Words   |  4 Pagesthe juveniles. A juvenile is someone who is at or below the upper age of the original jurisdiction in their resident state (Juvenile Justice, 2013). Juveniles due to age are not treated at the same level as adults; due to this we have Juvenile Justice. Juvenile justice was said to be considered all the way back to the early years from the English brought over to American culture from England (Juvenile Justice, 2013). Since then in America we have ha d 5 major periods in the Juvenile Justice system

describe how the body responds to stress - 4612 Words

Describe how the body responds to stress (6 marks) Acute stress causes the arousal of the autonomic nervous system (ANS). The ANS comprises of the sympathetic nervous system (SNS) which prepares the individual for ‘fight or flight’ and the parasympathetic branch, which returns the individual to their original state of relaxation. Part of the SNS response is the sympathetic adrenal system (SAM), this system along with the SNS is collectively called the sympathomedullary pathway. The SNS is activated when the neurotransmitter noradrenaline is released and travels to the organs of the body preparing them for rapid action. Common responses to this would be increased heart rate, increased pupil size and metabolic changes such as a release of†¦show more content†¦For example the death of a partner may be devastating for one person but a blessed relief for another and yet both people would be given the same LCU score. Therefore it is not suitable to use a standard method of categorising individual stress levels when ev eryone is different. There is an issue of reliability in life change research as it is retrospective meaning reports may not be accurate or consistent as they are based on memory which can prove unreliable. Brown (1974) suggests that people who are unwell may feel the need to provide an explanation for their illness, and therefore are more likely to report stressful events than those who are not ill. Indeed Rahe’s research of Naval personnel relied on the participants accurately recording life events prior to their tour of duty but some may have forgotten events, while others may have over-elaborated, which would have ultimately affected their scores. Discuss two explanations of why people conform (4+4 marks) Normative Social Influence – deciding to comply through conformity without adopting that viewpoint. This may be as a result of feeling pressure from a majority and not wanting to be rejected from a group by dissenting as humans strive to develop and maintain social companionship. Therefore dissenting behaviour would risk social rejection and may damage relationships so we avoid it by conforming. Informational Social Influence – Conforming to others due to a genuineShow MoreRelatedThe Ethics Of The Healing Processes Of Our Body1121 Words   |  5 PagesLimited Thinking It is a mistake to think that our conscious thought governs the healing processes of our body. The only thing our conscious thought governs is our subjective state of our mind. Subjective (sub-conscious) patterns of thought can facilitate or complicate the healing process, but they do not govern it. Healing is governed by the nature of Life, the way It works, the Law of God. Do not mistake this Law for the judicial rules and laws of mankind. There is nothing personal aboutRead MoreHealthy Life Skills1453 Words   |  6 Pagesoverwhelmed by fear, love, or anger; they try to control irrational thoughts and levels of stress. They are optimistic; they maintain a positive outlook, they have a capacity for intimacy; they do not fear commitment, they are creative and appreciate creativity in others, they take reasonable risks in order to grow, they bounce back from adversity. 2. What are the six â€Å"virtues† identified in the text, and how are they defined? (1) Wisdom and knowledge: cognitive strengths that entail the acquisitionRead MoreEssay on fitness and wellness ch 1 2 outline773 Words   |  4 Pages1.B cigarette smoking 2.no, health is how the body is, if its sick or not, and wellness is the condition of your whole life not only the body. 3.false, health has a greater impact than genetic makeup regarding developing diseases 2. Definitions: Wellness: optimal health and vitality, encompassing all the dimensions of well-being Physical Fitness: a set of physical attributes that allow the body to respond or adapt to the demands and stress of physical effort Target Behavior: anRead MoreEssay on Psy201 R6 Research Plan 643 Words   |  3 Pagesanother topic that seems intriguing to you. Respond to the following in 50-75 words: Identify your research problem and describe it. What about this topic interests you? The research problem is what causes stress. I will discuss the cause and problems of stress on the body. I will discuss how stress can affect the body and how they correlate with each other. This topic interests me because many people will say I’m so stressed out. But why and how stress affects the outcome of a situation is stillRead MoreThe Four Goals Of Psychology Essay1498 Words   |  6 PagesPsychology Question #1 (?) Please describe the four goals of psychology and APPLY it to a real life example. The first goal of psychology is Description, were one must correctly describe the condition (a behavior or mental process) in interest. So for example in my life a behavior that I express a lot is that when I’m upset I’ll go to my room. So I would describe this behavior as such, â€Å"When experiencing negative emotions I choose to isolate myself in my room†. The second goal is known as ExplanationRead MoreGood Stress, Bad Stress1654 Words   |  7 PagesGood Stress, Bad Stress: Is There A Difference? By Robert Frederick Lee | Submitted On August 03, 2012 Recommend Article Article Comments Print Article Share this article on Facebook Share this article on Twitter Share this article on Google+ Share this article on Linkedin Share this article on StumbleUpon Share this article on Delicious Share this article on Digg Share this article on Reddit Share this article on Pinterest Expert Author Robert Frederick Lee Good stress. Bad stress. The twoRead MoreEssay on Bio lap report endocrine system1351 Words   |  6 PagesSome precautions that should be taken is watching all of the safety videos and hand washing. Another very important thing is handling the glass slides, if one breaks it can cause injury. Exercise 1: The Pituitary Gland Observations Please describe in detail the structures and features you observed on the pituitary gland slide. Data Table 1: Do some research and fill in the data table below. Hormone Functions Adrenocorticotropic hormone (ACTH) Stimulates secretions from adrenalRead MoreWhat is Stress Essay856 Words   |  4 PagesStress is the combination of psychological, physiological, and behavioral reactions. Most people have a response to events that challenge or threaten them. Stress good and bad. Good stress is called eustress. According to Hans Selye, a series of physiological reactions to stress occurring in three phases. Those phases are alarm, resistance, and exhaustion. This is also known as the general adaptation syndrome. General adaptation syndrome describes the bodys short-term and long-term reactionRead MorePsychology Applied to Everyday Life1185 Words   |  5 PagesPsychology Final Paper Psychology Applied to Everyday Life Psychology can be applied to everyday life in many ways. The three main ways Psychology applies to my life is through motivation and emotion, Stress and health and Psychological therapies. These topics of psychology are the ones that best describe my life. When most people think of psychology they think of therapists and psychological disorders. Psychology is much more than that and applies to everyone’s life in some form. The first way thatRead MoreEssay on Biological Factors involved in Stress1604 Words   |  7 Pagesare under a constant threat of stress and thus, psychological and medical sciences have long been concerned with studying stress response. Cox (1979) claimed that because of the poor understanding and defining it, the concept of stress tends to be rather elusive. The term, â€Å"stress†, commonly describes any physchological or physical alteration that deranges the organism’s homeostasis (or balance). This essay reviews some of the biological factors involved in stress and it has been organized in the

Acheivements of the Mayans Free Essays

Plan of Investigation The research paper will be on the achievements of the Mayans. The research question developed for this paper is â€Å"How did Mayan achievements lead to the development of the empire? This paper will be focusing on how the achievements of the Mayans led to the development of their civilization. This will not look into the fall of the Mayan empire but will look into where the Mayans came from and the beginning of the Mayan empire. We will write a custom essay sample on Acheivements of the Mayans or any similar topic only for you Order Now All sources in this paper are secondary sources. The paper had chosen its sources by evaluating their information on how much they explained on Mayan achievements. Some of the paper’s sources also talked about the locations of the Mayan empire. Some main ideas of the paper would be Mexico which is where the Mayan civilization was and will be covering major achievements like the three hundred and sixty five day solar calendar and the Mayan language which consisted of hieroglyphics. Summary of Evidence The Mayan civilization is a very complex civilization, established in the Pre-classic period (2000 BC – 250 AD). Mayans were very artistic and achieved many artistic achievements. Classic Maya art spanned the centuries from the time of Christ until about 1000, and had its home in central Yucatan, bounded on the south by the Guatemalan highlands and on the north by a flat and dry limestone plain. â€Å"Mayan ceramics were used as currency, tableware, and offerings to the dead. Pottery was also decorated with rituals, myths, and hieroglyphs. With Mayan artistic abilities they developed a writing system. The Mayans had scribes who were trained at their writing system. Scribes usually had many pens in their hair dress. The writing system was so hard to learn not every class knew it. On the other hand, the Classic Maya had a system of written hieroglyphic script, largely syllabic in nature, which, although once considered astronomical or religious in content, is now considered primarily dynastic and political. † The language of Ancient Maya was written and was complex. The writing was containing pictures. The language was so sophisticated that only few members of the higher class were able to read it. The writing was commonly carved into stone. Other than art Ancient Maya had achievements in mathematics and science. Mayans were interested Zenial Passages unlike western astronomers. Mayan astronomers also were able to predict lunar eclipses with their lunar knowledge. The Mayans had 2 different calendar years, 360 day year and a formal year of 365 days. The Mayan calendar kept running ahead of the true year. The Mayans did not have leap year and would not implement it because it would ruin their day count. Mayans used math in their math in their art especially geometry. Mayans used geometry when making art in architecture. A common type of art on their structures was mosaics usually being ethnical. Mayans mainly used art on their temples or other religious structures. Mayans also developed a math system. The Mayans had a numerical system. It used 0 as a place holder. The numeric system was a base 20 system. Daniel Lukach Evaluation of Source Maya by the Columbia University Press is an article published in 2009. It was published by the Columbia University Press. This article was created by many authors and was compiled by the Columbia University Press. The publisher and author are credible as they published and created more books. The publisher and author are run by Columbia University. All outside sources used in the article were stated in a bibliography. This article was written for people who wanted to know about the Maya. The article seeks to address the question, â€Å"What is Maya? † There is no thesis but the author is trying to explain anything around the Mayan people. There is many values and limitations in this article. A value in this article is that the author goes in-depth about the Mayans. This publication is also not out dated. This publication or article also answered the question, â€Å"What were Mayan achievements made? † A major value is also that th author does not rely on one specific source as the article uses multiple sources. This article also has limitations; one limitation is that the author did not state where he used the sources in the article. Another problem is this is a secondary source which means the article isn’t on firsthand experience and used other sources for its research. Two questions unanswered is, â€Å"To what extent did Mayan achievements lead to the success of the empire? † which is the research question. And, â€Å"Why were the Mayans so religiously based? † Analysis This topic was important over its time because there was many achievements the Mayans had and also many discoveries. The Mayans at their time developed many great achievements and also was a vast civilization spanning across the Yucatan peninsula. â€Å"Classic Maya art spanned the centuries from the time of Christ until about 1000, and had its home in central Yucatan, bounded on the south by the Guatemalan highlands and on the north by a flat and dry limestone plain. † The Mayan’s were the most advanced civilization in the Americas at the time. Their culture spread across the Americas. This even had a large impact on social development. The Mayan achievements built a large culture for a vast civilization. By the end of the Middle Preclassic period, after 500 B. C. , communities like Mirador were beginning to reflect a new developmental trajectory. Jewelry and other goods made from exotic raw materials indicate increasing prosperity, expanded economic ties to distant regions, and sharper differences in wealth and social status; large-scale, elaborately decorated public buildings refle ct the emergence of powerful permanent leaders, chiefs or kings. These trends continued and intensified during the Late Preclassic period, setting the fundamental patterns of Classic-period Maya city-states. As the Mayan civilization grew more art developed and spread making a great impact on their culture. Mayan science had a great impact also on their culture. â€Å"The calendar of months was probably inaugurated in 580 B. C. when 0 Pop, New Year’s day, coincided with the winter solstice. A third era, 9. 0. 0. 0. 0, 8 Ahau 13 Ceh, February 10, 176 A. D. , is the one used in the Mayan chronicles. † The Mayans had 2 different calendar years, 360 day year and a formal year of 365 days. The Mayan calendar kept running ahead of the true year. The Mayans did not have leap year and would not implement it because it would ruin their day count. With the creation of the calendar, Mayan religion began using it to predict special religious days. Art also affected the Mayan religion. This event could be considered a turning point, as the Mayans developed new technologies and cultural achievements. The Mayans were the first civilization of the Americas and had impact on other tribes. Their culture spread across the Americas changing the way life. This event can be analyzed from a different perspective, as people might view the Mayan culture not to impact other tribes in the region. People might also believe the Mayan’s weren’t a great civilization either. Conclusion To what extent did Mayan achievements lead to the development of the empire, the Mayan achievements led to a development of an empire by social development, the Mayans main development was science and art. Mayans use of technology made it easy to expand but since the civilization wasn’t fully connected different Mayan groups thought with each other. Mayans were also able to expand their empire by making all cities built in a similar design. By the research two questions are developed, â€Å"How did the Mayans discover their art forms? and â€Å"Why did Mayans do more science then religion? † A few connections I can make to the Mayans is that they were a large civilization that fell like the Incas and the Aztecs. The Mayans also invented many new technologies to the world like ancient China. Except the Mayans vanished unlike other civilizations and many people still don’t know why. ———————— Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€Ã¢â‚¬â€œ [ 1 ]. George Kubler, The Art and Architecture of Ancient America (Baltimore,MD: Penguin Books, 1962), page #114-201, accessed October 28, 2010, http://www. questia. com/PM. qst? a=od=8129097. [ 2 ]. John S Henderson, The World of Ancient Maya (Ithaca, NY: Cornell University, 1997), page #1-255, accessed October 28, 2010. [ 3 ]. Columbia University, The Columbia Encyclopedia, 6th 2009 ed. (New York: Columbia University Press, 2009), s. v. â€Å"Maya,† accessed January 5, 2011, http://www. questiaschool. com/PM. qst? a=od=117023420 [ 4 ]. 1. Michelle Ayache, The Ancient Maya, accessed October 27, 2010, http://www. digitalmeesh. com/maya/history. htm. [ 5 ]. Herbert J Spinden, Ancient Civilizations of Mexico and Central America (New York: Biblo and Tannen, 1968), page #80-250, accessed January 4, 2011, http://www. uestiaschool. com/PM. qst? a=od=104407482. [ 6 ]. George Kubler, The Art and Architecture of Ancient America (Baltimore,MD: Penguin Books, 1962), page #156-210, accessed October 28, 2010, http://www. questia. com/PM. qst? a=od=8129097 [ 7 ]. Columbia University, The Columbia Encyclopedia, 6th 2009 ed. (New York: Columbia University Press, 2009), s. v. â€Å"Maya,à ¢â‚¬  accessed January 5, 2011, http://www. questiaschool. com/PM. qst? a=od=117023420. [ 8 ]. George Kubler, The Art and Architecture of Ancient America (Baltimore,MD: Penguin Books, 1962), page #114-201, accessed October 28, 2010, http://www. uestia. com/PM. qst? a=od=8129097 [ 9 ]. John S Henderson, The World of Ancient Maya (Ithaca, NY: Cornell University, 1997), page #s, accessed October 28, 2010. [ 10 ]. Herbert J Spinden, Ancient Civilizations of Mexico and Central America (New York: Biblo and Tannen, 1968), page #s, accessed January 4, 2011, http://www. questiaschool. com/PM. qst? a=od=104407482. [ 11 ]. Herbert J Spinden, Ancient Civilizations of Mexico and Central America (New York: Biblo and Tannen, 1968), page #s, accessed January 4, 2011, http://www. questiaschool. com/PM. qst? a=od=104407482 How to cite Acheivements of the Mayans, Essay examples

Understanding of Customer Service Policies

Question: Write an essay on Customer Service? Answer: Understanding of customer service policies with gin business environment Reasons for using customer service Customer services are the important tool that helps to enhance the growth of an organization. There are several factors that help in providing satisfaction to the customers. The primary reasons for using the customer service it to provide unmatched services to the respective customers of the organization (Uden, 2013). Excellent quality of the services to the customers helps in retaining the old customers as well as it attracts new customers towards he organization. The next is to assist the customers either directly or indirectly in order to enhance the satisfaction level of the respective customers (3BFilm Studies, 2015). Some of the reasons for the customer services area, accountability and customer perception, continuous improvements, in building a relationship with customers and to create brand value. Helping the colleagues, who are the internal customers, is another means of the providing services to customers. The colleagues are engaged in serving pay to the consumers. These po licies are applied in commercial companies mainly for supplying goods as well as services to the respective customers. The primary aim providing g the services to the customers are to increase the brand reputation of the concerned organizations and to increase the profitability for the firm (Berger, Roloff, and Roskos-Ewoldsen, 2010). These policies are also applied to public sector units, department of the central or the local governments, in voluntary organizations and in non-profit or business organizations. Purpose of evaluating a customer service policy In order to evaluate the desired customer policy, it is very important to analyze the demands of the customers related to the services offered to them. In other words the customer care policies within the industry help in handling the desired grievances of the direct users of particular service in a reasonable as well as in a positive manner. The customer care policy helps in increasing the effectiveness of the entire organization by retaining the customers towards the organization. It is evident to know that in various organizations there are different types of the customers (Berger, Roloff, and Roskos-Ewoldsen, 2010). Therefore, it is very important for the organizations to understand the desired requirements of the concerned customer and assist them suitably. As a manager, the visit to the Hotel evaluate the policies for the customers are the training provided to the employees in order to evaluate the growth of the organization. There were policies for the customers related to the costly leadership, focusing on the services provided to the customers and the policies based on differentiation for the services offered to the respective customers (Stephanidis, 2013). The implementation of the Customer Relationship Management is very important as it helps to increase the skills and the ability of the employees in assisting the customers. Perfect means of training will help in improving the performances of the employees. Training to the staff members will provide the desired idea of handling the customers in a difficult situation (Collier, 2011). The primary motive of the policies would be to make the customers happy as it will bring the desired success for the organization. Purpose of promoting customer focused culture Evaluation of different communication methods Communication methods are considered to be of great importance in increasing the effectiveness of the organization. It is the core responsibility of the managers as well as the management team of the concerned organization to develop perfect means of communicational methods as this will help in understanding the desired issues of the customers related to the services offered to them. There are different types of the communication methods such as face-to-face communication method, email method, verbal communication method, non-verbal communication method, teleconferencing method and video conferencing method. The suitable means of the verbal communication helps in analyzing the desired needs and the requirements of the customers from the concerned organization (Coombs and Holladay, 2012). As a manager, it was found that Travelodge was having some serious issues related to assisting the customers perfectly. Therefore, there is the crucial need for providing suitable training related to the communication methods (Stephanidis, 2013). The employees need to understand the desired needs of developing proper communication methods. The face-to-face communication methods are considered to be most promising as it directly understand the requirements of the customers and provide resolutions as per the satisfaction. Attitude and body language of the employees are very important during the face-to-face communication processes (Craig, 2013). Teleconferencing with the customers should be satisfactory and to the point asked by the customer. The employees should develop politeness in them as this will provide a desirable and smooth experience to the respective customers. Customer service Provision influences customer perception It has been seen that some of the customers are not satisfied with the services provided to them. Therefore, it becomes the core responsibility of the management team to enhance the effectiveness in the services provided to the customers by suitable means. The service quality of the organization mainly depends on two of the most important variables such as the independent and the dependent variables. At present, the quality of the services provided by various organizations creates a great impact in increasing the profitability of the organization within the competitive market segments (Du, 2013). The high quality of the services creates a great impact on the customers and it also plays the vital role in influencing their decisions. There are four of the important factors that help in influencing the customers perception towards the business. These are the price, quality of the service, service quality and the reputation of the organization. The service quality is the most important f actor as it helps in retaining the customers as well as it also develop the brand reputation within the competitive market and increases the efficiency of the organization (Epstein-Barr nuclear antigen 3B (EBNA3B), 2012). Therefore more focused should be given in increasing the service quality by providing proper means of the training to respective employees of the organization. Investigation of customer requirements and expectations Assessing sources of information for customer requirements and satisfaction levels For the success if any organization, the most important is to understand the desired requirements and the satisfaction levels of the customers. Marking and inventory of the data, complaints and the selection process related to customer help in assisting the customers successfully. The feedback and the queries of the different customers are important in finding their actual requirement from the organization (Late cornified envelope 3B (LCE3B); LCE3C; SNP rs4085613; IL-23; NF-B, 2009). The management team of the organization should formulate different strategies in order to understand the behavior and the needs of the respective customers as it will help in improving the performance of the organization. Therefore, after the complete analysis of the demands and the requirements of the customers there should perfect formulation of the strategies in order to provide desired services to the customers. Another important thing is to analyze the quality of the products as well as the services in comparison to the other organizations within the market segments. On the other hand, it is very important to know the targeted customers as it will help in identifying the actual needs. The stakeholders of the organization contribute towards the enhancement of the business process by highlighting the requirements in improving the services of the concerned organization. Use of the innovative tools and techniques are important in order to increase the quality of the services offered to the customers (Baba Abubakar, Barau Danbatta and Uwaisu Muhammad, 2015). It is evident to know that the improved and high level of services creates the brand value. The brand value helps in increasing the number of the customers towards the organization. Researching on customer requirements and satisfaction levels There are many of the organizations who have adopted different types of the strategies in order to find out the requirements and the demands of the customers (Small Business - Chron.com, 2016). In order to achieve the satisfaction levels of the customers, it is required to know the exact demands of the customers. Feedback from the customers helps in evaluating the desired experience at the Hotel and this also provides relevant ideas related to improvements in some sectors as per the satisfaction of the customers. There are different types of the customers, for some often quality matters a lot and for some of the customers quality as well as prices both matters (Lee, 2010). Therefore, the feedback from the customers is important in evaluating the changes required within the organization. Another best initiative would be to collect suggestion from the respective customers as it will also reflect the improvement that needs to be done in providing excellent quality services to the custom ers. Providing customer service within business and services Delivering customer service in business and service environment Delivering of perfect services with top most quality helps in attracting the customers towards the organization. As being the manager, it is important to understand the desired requirements of the customers as well as the organization. There should be objectives in order to bring out the positive results for the company. In order to meet the expectations of the customers, the employees should have the desired skills and ability while assisting the customers. Lack in the skills, as well as poor knowledge about the business processes of the concerned organization, creates a negative impact on the growth of the organization (Marketing-jive.com, 2016). This sometimes affects the effectiveness of the firm and results in decreasing the number of customers for the organization. The quality of the products offered to the customers should be checked and the employees need to have the professionalism while providing services to respective customers. Analysis of the competitive environment and the different organizations will provide desired in evaluating the customer's services in order to retain the customers towards the firm. Reviewing own performance in the delivery of customer service For enhancing the efficiency of the entire organization, it is important to enhance the performances of the employees. The employees should gather complete information regarding the execution of the business process of the firm and the informations related to the products and the services offered to them. Training to the employees will help in providing confidence and the knowledge in order to assist the customers in a better way (Morris, Ma, and Wu, 2014). The attitude and the behavior of the employees sometimes play the most important role in creating a positive impact on the customers, therefore, the employees need to work in enhancing the attitude and their behavior (Rajjoub and Garibay, 2012). The performance of the individuals within the organization helps in increasing the brand value within the market segments and brand value attracts a large number of the customers towards the firm (Richeri, Zhang, and Jiang, 2013). Feedback from the customers will help in analyzing the perf ormances of the employees and this will identify the certain areas that need to be improved as to provide a high quality of customer services. Recommendations for improvement The skills, ability and the knowledge of the employees play the most important role in evaluating the significant growth of the organization. Training needs to give to the respective employees of the organization regarding the customer handling in difficult situations. Therefore, the formulations of the strategies are important in order to increase the effectiveness of the entire organization. The employees should be well disciplined and they should be professionals while assisting the customers. In a case of any difficulty or if the gets angry they should assist them with gentler care. Moreover, if the situation goes uncontrollable then they should take t6he help of their supervisors or managers in assisting the customers. Use of the innovative tools and techniques are important in order to increase the quality of the services offered to the customers. The management team of the organization should formulate different strategies in order to understand the behavior and the needs of t he respective customers as it will help in improving the performance of the organization. References 3B. Film Studies. (2015).Communication Booknotes Quarterly, 46(4), pp.153-158. Baba Abubakar, M., Barau Danbatta, H. and Uwaisu Muhammad, A. (2015). English.International Journal of Computer Trends and Technology, 21(3), pp.156-159. Berger, C., Roloff, M. and Roskos-Ewoldsen, D. (2010).The handbook of communication science. Los Angeles: Sage. Collier, M. (2011).Starting an eBay business for dummies. Hoboken, N.J.: Wiley Pub. Coombs, W. and Holladay, S. (2012).The handbook of crisis communication. Chichester, U.K.: Wiley-Blackwell. Craig, R. (2013).The Everything guide to starting an online business. Avon, MA: Adams Media. 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